Ombudsman
A complaint can be registered or assistance can be requested from the Commissioner of Complaints and Quality of Service (ombudsman) Denis Marcoux:
By mail:*
Ombudsman – Complaints and Quality Services
265 André-Brunet Street
Kirkland, QC H9H 3R4
*Please be sure to include your name and contact information so that a response can be mailed back to you.
Or by phone/email:
514 638-4618
ombudsman@tdpcr.ca
We will reply within a maximum of two business days following receipt of your correspondence.