The Nav-CARE Navigator is a person who enriches the work of the Teresa Dellar Palliative Care Residence in caring for persons living at home with a serious chronic illness, and their family. The Nav-CARE Navigator facilitates connections, independence and promotes quality of life, by helping clients connect with people, resources, and services available in their communities. The Nav-CARE Navigator volunteer will visit with individuals living at home and suffering from serious chronic illness, for 30 to 90 minutes every 1 to 2 weeks, by phone, in person, and/or virtually.