Visiting Policy

Family members, friends, and pets are welcome to visit their loved ones. All visitors must enter and exit by our front door and must, for safety reasons, sign in and out of our logbook.


Visiting hours are 24/7, with a maximum of two people for overnight stays. Please advise the nurse if a family member or a friend wishes to stay overnight in the patient’s room. We ask that people staying the night arrive before 8 p.m. if possible and those coming in for a morning visit arrive after 8 a.m. (while there is someone at reception to welcome them). 


We understand that you may need to stay in touch with family members, friends, and relatives. However, keep in mind that we are trying to maintain a peaceful environment for our patients and their families. We ask all visitors to be mindful of the ambient noise when using their cell phones (e.g., please avoid talking on your cell phone in the hallways).


Parking permits are available for those who wish to park directly on André-Brunet Street. Please inquire at reception, as spaces are limited.


Join our caring community

The Residence is always looking for people with a heart of gold and a smile that can light up a room! We rely on more than 300 carefully chosen and trained volunteers who provide 29,000+ hours of palliative care per year.

Our incredible volunteers assist with every non-medical aspect of care, from greeting families and delivering meals, to spending time with patients and supporting grieving families.

For more information or to sign up as a volunteer, please contact Debbie Elvidge, Volunteer Program Manager, or 514 693-1718 ext. 264.

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